Your privacy matters to us. This Privacy Policy explains how JadiKing8 collects, uses, stores, and safeguards your personal information when you access or use our online casino and sports betting services. Please read this document carefully.
JadiKing8 (hereinafter referred to as "JadiKing8", "the Platform", "we", "us", or "our") is committed to protecting and respecting the privacy of all individuals who access or use our online casino and sports betting services at jadiking8.cam (the "Platform"). This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by JadiKing8.
This Policy applies to all users of the JadiKing8 platform, including registered account holders, visitors, and any other individuals whose personal data is collected in connection with the provision of our Services. It covers all personal data processing activities carried out by JadiKing8 in relation to the operation of the Platform, including account management, payment processing, identity verification, customer support, marketing, and regulatory compliance.
By registering an Account, making a deposit, or otherwise using any part of the JadiKing8 Services, you acknowledge that you have read, understood, and agree to the collection and use of your personal data as described in this Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact us to request Account closure.
For the purposes of this Privacy Policy, the following definitions apply:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, identification number, location data, online identifier, or factors specific to the physical, economic, cultural, or social identity of that person. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, consultation, use, disclosure, erasure, or destruction. |
| "Data Controller" | JadiKing8, the entity that determines the purposes and means of processing your Personal Data. |
| "Data Subject" | The individual to whom the Personal Data relates — in most cases, a registered Player or Platform visitor. |
| "Third Party" | Any natural or legal person, public authority, agency, or body other than you, JadiKing8, or persons directly authorised by JadiKing8 to process Personal Data. |
| "KYC Data" | Identity and address verification documents submitted as part of the Know Your Customer process, including government-issued identification, proof of address, and selfie verification images. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of agreement to the processing of Personal Data for a stated purpose, expressed by a clear affirmative action. |
JadiKing8 collects and processes the following categories of Personal Data in the course of providing our Services:
JadiKing8 collects your Personal Data through the following methods:
JadiKing8 processes your Personal Data only where a valid legal basis exists. The following table sets out the primary processing activities and the applicable legal basis for each:
| Processing Activity | Legal Basis | Examples |
|---|---|---|
| Account registration and management | Performance of a contract | Creating your Account, processing logins, maintaining your balance |
| Identity verification (KYC) | Legal obligation; legitimate interest | Anti-money laundering compliance, age verification (21+), fraud prevention |
| Payment processing | Performance of a contract | Processing MYR deposits via FPX, DuitNow, Maybank; processing withdrawals |
| Regulatory compliance | Legal obligation | Anti-money laundering (AML), counter-terrorism financing (CTF), record-keeping |
| Responsible gambling monitoring | Legitimate interest; legal obligation | Detecting problem gambling patterns, applying self-exclusion requests |
| Customer support | Performance of a contract; legitimate interest | Responding to queries, resolving disputes, maintaining support records |
| Marketing communications | Consent | Sending promotional emails and in-platform notifications (opt-in only) |
| Platform analytics & improvement | Legitimate interest | Analysing usage patterns, improving game selection, optimising platform performance |
| Fraud prevention & security | Legitimate interest; legal obligation | Detecting collusion, unauthorised access, bonus abuse, and account compromise |
JadiKing8 uses your Personal Data for the following specific purposes:
JadiKing8 does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. We share your data only in the following limited and controlled circumstances:
JadiKing8 engages carefully selected third-party service providers who process Personal Data on our behalf and strictly in accordance with our instructions. These include payment processors (for MYR transactions via DuitNow, FPX, and e-wallet platforms), KYC identity verification providers, fraud detection and risk management services, cloud infrastructure and data hosting providers, and customer support platform operators.
All such service providers are required to maintain appropriate data protection standards and are contractually prohibited from using your data for any purpose other than fulfilling their service obligations to JadiKing8.
JadiKing8 may be required to disclose your Personal Data to governmental authorities, regulators, law enforcement agencies, or courts where required to do so by applicable law, regulatory order, or judicial process. In such cases, we will disclose only the minimum information necessary to satisfy the relevant legal requirement.
In the event of a merger, acquisition, corporate restructuring, or sale of all or a material part of JadiKing8's business assets, your Personal Data may be transferred to the successor entity, subject to equivalent data protection commitments. You will be notified of any such transfer and the applicable privacy arrangements of the successor entity.
JadiKing8 may share limited data with industry fraud prevention networks and shared anti-money laundering intelligence platforms where required by regulatory obligations or where doing so is necessary to protect the legitimate interests of JadiKing8 and its players.
JadiKing8 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, including compliance with applicable legal, regulatory, tax, and accounting obligations. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of Account + 5 years post-closure | Regulatory AML/KYC obligations |
| Transaction & financial records | 7 years from transaction date | Financial recordkeeping requirements |
| KYC verification documents | Duration of Account + 5 years post-closure | AML compliance; dispute resolution |
| Betting & gaming records | 3 years from Account closure | Regulatory reporting; dispute resolution |
| Customer support records | 2 years from last interaction | Legitimate interest; quality assurance |
| Marketing consent records | Until consent withdrawn + 2 years | Evidence of consent |
| Technical & device data | 12 months from collection | Security monitoring; fraud detection |
Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised in accordance with our internal data disposal procedures.
JadiKing8 implements appropriate technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes, but is not limited to, the following measures:
JadiKing8 uses cookies and similar tracking technologies to operate the Platform, enhance user experience, and gather analytics data. Cookies are small text files placed on your device when you visit the JadiKing8 website. The following categories of cookies are used on the Platform:
| Cookie Type | Purpose | Basis |
|---|---|---|
| Strictly Necessary | Essential for Platform operation — session management, login authentication, security tokens, and fraud prevention. | Legitimate interest (cannot be disabled without breaking core functionality) |
| Functional | Remembers your preferences, language settings, and customisation options to provide a personalised experience. | Consent |
| Analytics | Collects aggregated, anonymised data on Platform usage patterns, page performance, and user journeys to support platform improvement. | Consent |
| Security | Detects suspicious activity, unusual login patterns, and potential security threats to protect your Account. | Legitimate interest |
You may manage or disable non-essential cookies through your browser settings or our cookie preference centre. Please note that disabling certain cookies may affect the functionality of the JadiKing8 Platform. JadiKing8 does not use third-party advertising cookies or share cookie data with external advertising networks.
Subject to applicable data protection legislation, you have the following rights in relation to your Personal Data held by JadiKing8. To exercise any of these rights, please contact us using the details in Section 15. We will respond to all verifiable requests within 30 days of receipt.
JadiKing8 services are strictly intended for individuals who are at least 21 years of age. We do not knowingly collect, process, or retain Personal Data from individuals under the age of 21. If JadiKing8 becomes aware that Personal Data has been collected from a person under 21 without the verification safeguards functioning correctly, we will take immediate steps to delete that data and close the associated Account.
If you believe that a minor under the age of 21 has registered an Account or submitted Personal Data to JadiKing8, please contact us immediately at the contact details provided in Section 15. We take reports of underage gambling extremely seriously and will act promptly upon any credible report.
In the course of providing our Services, your Personal Data may be transferred to and processed in countries other than Malaysia. This may occur, for example, where our cloud infrastructure providers, KYC verification partners, or payment processing networks operate data centres in other jurisdictions.
Where such transfers occur, JadiKing8 ensures that appropriate safeguards are in place to protect your Personal Data, including contractual data protection obligations consistent with applicable international data protection standards. By using the JadiKing8 platform, you acknowledge and consent to such transfers as described in this Policy.
JadiKing8 does not transfer Personal Data to jurisdictions that do not offer an adequate level of data protection without implementing appropriate supplementary safeguards.
JadiKing8 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, changes to the categories of data we collect, the purposes for which we use it, or the third parties with whom we share it — we will notify registered Players via email and/or a prominent notice on the Platform prior to the changes taking effect.
Minor amendments may be made with immediate effect. The "Last Updated" date at the top of this document reflects the date of the most recent revision. Your continued use of the JadiKing8 Platform following the publication of any amended Privacy Policy constitutes your acceptance of the revised terms.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle your data. If you have any concerns about any changes to this Policy, please contact us before continuing to use the Platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by JadiKing8, please contact our Data Privacy team through the following channels:
When submitting a data rights request, please provide your full name, registered email address, and a clear description of the request you are making. We may be required to verify your identity before processing any request relating to Account data access, correction, or deletion.
As a JadiKing8 player, you hold specific rights over your personal data. Contact our support team to exercise any of the following rights — requests are processed within 30 days.
You have the right to request a copy of the Personal Data JadiKing8 holds about you, along with information about how and why it is being processed.
If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
In certain circumstances, you may request the deletion of your Personal Data. Note that regulatory obligations may require us to retain certain data for defined periods even after Account closure.
You may request that we restrict the processing of your data in certain situations — for example, while the accuracy of your data is being contested.
Where technically feasible, you may request a copy of your Personal Data in a structured, commonly used, machine-readable format to transfer to another service provider.
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
All data in transit between your device and JadiKing8 is encrypted with industry-standard SSL/TLS. Your payment details, login credentials, and personal information are never transmitted in plain text.
JadiKing8 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used solely for delivering our Services and meeting our legal obligations.
Financial credentials for Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, and all other Malaysian payment channels are stored in tokenised form only — never as raw card or account numbers.
Access to player Personal Data within JadiKing8 is restricted to authorised staff on a strict need-to-know basis. All data access is logged, monitored, and subject to regular internal audit.
JadiKing8 sends promotional communications — including bonus offers and platform updates — only to players who have explicitly opted in. You can withdraw this consent at any time through your Account settings.
All data rights requests, privacy queries, and complaints are handled by our dedicated privacy team — available via live chat or email 24/7 on Malaysia Standard Time (UTC+8).
If you have any questions about how JadiKing8 handles your personal data, or if you'd like to exercise any of your data rights, our support team is here around the clock.
For players aged 21 and above only. Please gamble responsibly. Visit our Responsible Gambling page for support tools and self-exclusion options.